Frequently asked questions
How can I contact Memori?
Submit a contact form or email us at connect@memoriarchives.com and we will respond within 72 hours.
What is Memori's return policy?
Once orders are placed, orders cannot be changed, returned, or cancelled.
When will I get my order?
We ship all orders within 3–6 business days. Once dispatched, you’ll receive tracking information by email.
For US Domestic orders: standard delivery arrives in about 3–5 business days, and economy delivery takes about 5–8 business days.
For International orders: estimated delivery times will be displayed at checkout.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. We offer free shipping on all orders over $75. You will always know the shipping price before you purchase.