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Frequently Asked Questions

Have questions? We’re here to help.
Have any Photobook Design Tips?

Ideally, digital images should have a high resolution of at least 150 dpi  and a maximum of 300 dpi at the actual size. However, iPhone photos, film photos, and filtered photos print fine quality. Higher resolution may affect the quality of the final print.

How can I contact Memori?

For extra support and general inquiry purposes, email us at and we will respond within 48-72 hours.

Does Memori have international shipping?

We currently ship to the following countries: United States, Canada, Germany, Ireland, Italy, Portugal, Switzerland, and the United Kingdom.

What is Memori’s return policy?

Once orders are placed, orders cannot be changed, returned, or cancelled.

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